Create a Cooling-off Period for Plans
How to set a cooling-off period for Plans. For example, a 14 day cooling-off period where there are no charges.
What’s the difference between a cooling-off period and a free trial period?
In a free trial period, you charge less (because you give away some days ‘free’, compared to a cooling-off period, where you may want to delay taking payment until after the cooling period has completed.
Some shop owners prefer to delay taking payments until after the cooling-off period. They do this to reduce the time spent dealing with refunds should they occur during the cooling-off period.
Steps to Create a cooling-off period for Plans
Step 1: To create a cool off period on Subscribie, Log into your store and navigate to your Shop Dashboard.
Step 2: Under the “Edit/Add Plans” section, click “Add Plan”.
Step 3: Add the details of the plan such as the Plan or Product Name and Selling Points.
Step 4: If this is a recurring charge, select “Recurring Charge” and input the number of days you would like to have as your cooling-off period before charging your customer in “Days before the first charge”.
Step 5: Once you have input the number of days, click Save to save the new plan.
And that’s it! You’ve created your first plan with a cool off period of your choosing!
Want to create a free trial instead? Check out our guide to creating a free trial!